This Privacy Policy describes how Annotiq LLC, a Delaware limited liability company ("Annotiq," "Company," "we," "us," or "our"), collects, uses, discloses, and protects Personal Information when you access or use our website at annotiqdata.com, or booking.annotiqdata.com, engage our services, or interact with us through electronic communications, including SMS text messaging (collectively, the "Services").

This Privacy Policy complements — and does not duplicate or conflict with — the Annotiq LLC Terms of Service. Where a conflict exists, the Terms of Service shall govern contractual obligations, and this Privacy Policy shall govern data protection and privacy practices.

By accessing or using the Services, or by providing Personal Information to Annotiq, you acknowledge that you have read and understood this Privacy Policy.

1. Scope and Applicability

This Privacy Policy applies to Personal Information collected from:

● Visitors to our Website;

● Current, former, and prospective clients;

● Individuals who communicate with Annotiq by email, phone, SMS, or other

electronic means;

● Individuals who consent to receive SMS Communications from Annotiq;

● Individuals whose Personal Information is included within client-provided

● datasets processed by Annotiq.

This Privacy Policy applies solely to Annotiq LLC and its operations.

2. Data Protection Roles

Depending on the context, Annotiq may act as either a Data Controller or a Data Processor.

2.1 Data Controller

Annotiq acts as a Data Controller when it determines the purposes and means of processing Personal Information, including when Personal Information is collected

directly from you through:

● Website forms;

● Account registration or service onboarding;

● SMS opt-in forms or consent mechanisms, including Go HighLevel forms;

● Direct communications with Annotiq.

2.2 Data Processor

Annotiq acts as a Data Processor when processing Personal Information on behalf of its clients in connection with data annotation, labeling, quality assurance, AI consulting, and related services. In such cases, Annotiq processes Personal Information solely on documented instructions from its clients and in accordance with applicable contractual obligations.

3. Categories of Personal Information Collected

Annotiq may collect and process the following categories of Personal Information:

3.1 Contact Information

● Name

● Email address

● Phone number

● Company name

3.2 Service and Client Data

● Client-provided datasets

● Project specifications and instructions

● Correspondence and communications

● Client-provided datasets may include images, videos, documents, or other materials

●containing Personal Information, including personally identifiable information.

3.3 Technical and Usage Information

● IP address

● Device and browser information

● Access timestamps

● Website usage logs

3.4 SMS Communication Information

● Phone number

● SMS consent records

● Message transmission logs

● Opt-in and opt-out records

● Consent timestamps and source

4. Methods of Collection

Annotiq collects Personal Information through:

● Website forms and online submissions;

● Go HighLevel forms and consent workflows;

● Service onboarding and contractual engagement;

● Direct communications, including email, phone, and SMS;

● Client-provided datasets;

● Automated technologies such as cookies and server logs.

5. SMS Communications and Consent (A2P 10DLC-Compliant)

Annotiq may send SMS messages for both transactional and marketing purposes, including:

● Service notifications and project updates;

● Appointment reminders;

● Customer support responses;

● Marketing and promotional communications.

5.1 Consent and Opt-In

SMS messages are sent only to individuals who have provided their phone number and expressly consented to receive SMS Communications from Annotiq through a clear affirmative action, including selecting an opt-in checkbox on Website or Go HighLevel forms. 
Consent to receive SMS Communications is not a condition of purchasing services. 
Annotiq maintains records of SMS consent, including timestamp, source, and phone number, for compliance and audit purposes.

5.2 Message Frequency

Message frequency varies depending on service interaction and marketing activity. Marketing SMS messages are sent on a rare and limited basis.

5.3 Opt-Out Rights

You may opt out of SMS Communications at any time by replying STOP to any SMS message.

You may also opt out by contacting:

● Email: [email protected]

● Phone: +1 310 906 0948

Following opt-out, Annotiq will cease sending SMS messages unless you subsequently provide new consent.

5.4 Help and Support

For assistance, reply HELP to any SMS message or contact Annotiq using the contact information above.

5.5 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

5.6 Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

5.7 Mobile Data Sharing

Annotiq does not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.

6. Purposes of Processing

Annotiq processes Personal Information for legitimate business purposes, including:

● Providing and delivering Services;

● Communicating with clients and users;

● Sending SMS Communications;

● Improving service quality and operational efficiency;

● Ensuring security and preventing fraud;

● Complying with legal and contractual obligations.

7. Legal Basis for Processing

Annotiq processes Personal Information based on one or more of the following legal bases:

● Consent;

● Performance of contractual obligations;

● Legitimate business interests;

● Compliance with legal obligations.

8. Disclosure of Personal Information

Annotiq may disclose Personal Information to:

● Service providers and subprocessors that assist in delivering the Services;

● Professional advisors, including legal and financial advisors;

● Government authorities where required by law.

All subprocessors are contractually required to protect Personal Information and process it solely for authorized purposes. Annotiq remains responsible for Personal Information processed on its behalf.

9. International Data Transfers

Personal Information may be transferred to and processed in jurisdictions outside your country of residence, including the United States and other locations where Annotiq or its service providers operate. Annotiq implements appropriate safeguards to protect Personal Information during international transfers.

10. Data Retention

Annotiq retains Personal Information, including Client Data, Deliverables, consent records, audit logs, backups, and operational records, for up to twenty-four (24) months, unless:

● A longer retention period is required by law;

● Retention is necessary to resolve disputes or enforce agreements;

● Earlier deletion is requested and permitted.

After expiration of the applicable retention period, Personal Information is securely deleted or de-identified.

11. Data Security

Annotiq implements commercially reasonable administrative, technical, and organizational safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction. These safeguards include access controls, authentication mechanisms, secure storage systems, and restricted personnel access.

No system can guarantee absolute security; however, Annotiq maintains appropriate safeguards consistent with industry standards.

12. Individual Rights

Subject to applicable law, you may have the right to:

● Access Personal Information;

● Request correction of inaccurate information;

● Request deletion of Personal Information;

● Withdraw consent where processing is based on consent;

● Object to or restrict certain processing.

Requests may be submitted to [email protected].

13. Cookies and Tracking Technologies

Annotiq may use cookies and similar technologies to enhance Website functionality and user experience. You may control cookie preferences through your browser settings.

14. Changes to This Privacy Policy

Annotiq reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on the Website with a revised effective date.

15. Contact Information

Annotiq LLC

Website: https://annotiqdata.com

Email: [email protected]

Phone: +1 310 906 0948

16. No Sale of Personal Information

Annotiq does not sell Personal Information to third parties. Annotiq does not exchange Personal Information for monetary consideration or share Personal Information with third parties for their independent marketing purposes.

17. Additional Rights for Certain Jurisdictions (Including GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with applicable data protection laws, you may have the following additional rights, subject to applicable legal limitations:

● The right to access Personal Information held about you;

● The right to request correction of inaccurate Personal Information;

● The right to request deletion of Personal Information;

● The right to restrict or object to certain processing;

● The right to data portability;

● The right to withdraw consent where processing is based on consent;

● The right to lodge a complaint with a supervisory authority in your jurisdiction.

Annotiq will respond to requests in accordance with applicable law.